PlayStation 5 users can’t play online after recent update

The PlayStation 5 is a machine that spits out fun and wonder, but it’s hard enough to enjoy all that fantasy when you can’t connect to the internet. Unfortunately, this is exactly the problem that some users are reporting, and apparently a console update could be the cause.

The update under review added voice commands and variable refresh rate support to the console – although VRR may not work with all games, apparently – but it also apparently had the side effect to hijack users of the World Wide Web.

The trouble started when Ring of Elden players reported an error message that PS5 could not verify their PlayStation Plus subscription, which is required to play online. Given that Ring of Elden had a scheduled maintenance around the same time these errors started popping up, players first thought their new favorite open-world game was responsible. However, when users of other games started reporting issues, it became clear that it was a platform issue.

As of this writing, the maintenance period for the PS5 version of Ring of Elden is not complete, although it is concluded on all other platforms. The problem appears to be with the PlayStation Plus service, as several users have reported that their PS5 mistakenly asked them to subscribe to PS Plus to play online, even though they had already paid.

Curiously, according to Eurogamerthis outage doesn’t appear to be impacting the latest major PlayStation exclusive, Gran Turismo 7. As you may remember, GT7 Had its own downtime issues a few days ago after scheduled maintenance that lasted over 24 hours. Unfortunately, the patch that followed the downtime was arguably worse, as it reduced the payouts of some races so much that players turned to a script that plays the game for them to circumvent its onerous microtransactions.

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