Voter Helpline Provides Resources For Voters – NBC Connecticut
Officials were busy answering phones at the state’s Election Day hotline on Tuesday.
The call center, staffed by election officials and attorneys from the Elections Compliance Commission (SEEC), is set up to respond to voters’ concerns.
Ensuring the smooth running of Election Day is a priority for the state. Understanding the problems that occur at the polls and being able to react to them is something they take very seriously.
Officials say the hotline helps give voters confidence that they are aware of any issues that may arise.
“We are only here to help you,” said SEEC Executive Director Michael Brandi. “We are here to help voters anyway with any questions they have.”
The hotline number is 1-866-733-2463, and it rang all day. The information passing through it reaches the Secretary of State and other entities, enabling them to react accordingly.
“It’s important that if someone is doing something disruptive, someone is breaking the law, that there is the ability to respond quickly to those things,” Secretary of State Mark Kohler said.
On a typical election day, the call center receives approximately 500 calls. Questions range from understanding how to register to vote to alerting authorities to a potential problem.
“It’s just part of the overall effort to do what we need to do to make sure the election goes smoothly and everyone gets to vote,” Kohler said.
In addition to normal voting issues, SEEC said it was alert and ready to respond to any security threats.
At 11 a.m. Tuesday, they said there was nothing significant to report.
“We don’t see anything at this point that is concerning,” Brandi said. “Everything is very secure.”
Those who oversee the hotline say the time they usually receive the most calls is between 6 p.m. and 7 p.m. They say call volume typically peaks as people get off work and head to the polls.
The hotline will be open for at least one hour after the polls close at 8 p.m. They therefore encourage anyone who has encountered or witnessed a problem to call.